Resume

6 years of explaining software to humans (and now, to agents too).

Experience

  1. C3.ai

    2022 – 2024

    Technical Writer

    Wrote developer docs for an enterprise AI/ML platform — covering data science, data integration, and application development. Built the templates and processes that became the team's documentation pipeline. Also reviewed UI strings and error messages (you can use tech writers for this too!).

  2. Amazon Web Services

    2020 – 2022

    Technical Writer — S3

    Wrote about buckets and stuff.

  3. GigNow (EY)

    2019 – 2020

    Technical Writer

    First tech writing intern they hired — ended up staying as a contractor. Created the company style guide, published dozens of knowledge base articles, and wrote the bi-weekly release notes that hopefully some people read.

Education

University of Illinois at Urbana-Champaign

B.S. Computer Engineering

Skills & Tools

Documentation: Markdown, MDX, XML, LaTeX, docs-as-code, static site generators, Sphinx, Vale
Code: Python, JavaScript, C/C++, Java, HTML, CSS, x86 Assembly, System Verilog
Tools: Git, GitHub, SVN, VS Code, Oxygen, Figma, Confluence, Jira, Snagit, Adobe Photoshop, G Suite, Unix/command line
Languages: English (native), Chinese (native)